How to reboot a Tesla
Like any computer, the touchscreen can occasionally freeze or misbehave: no sound, a laggy map or the camera view not showing. A reboot fixes most glitches.
Touchscreen reboot (soft reset)
- Park the car in a safe place. On Model 3 and Model Y, the touchscreen shows your speed, so it will go blank while it restarts.
- Hold down both scroll wheels on the steering wheel until the screen goes black.
- Wait for the Tesla logo and the screen to come back, usually within a minute.
Driving controls keep working during a touchscreen reboot, but you lose the speed display and other screen functions until it restarts, so do it when parked.
Full power off
If a problem keeps coming back:
- Park, and go to Controls > Safety > Power Off.
- Wait at least two minutes without touching anything: don't open doors or press the brake.
- Press the brake to wake the car up.
When to book service
If the same problem returns after a full power off, or warning messages appear, book a service appointment in the Tesla app and include photos or videos.